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FREQUENTLY ASKED QUESTIONS

Have questions about eTexts?

  • Availability

    Q: How can instructors tell if a textbook is available as an eText?

    A: Faculty can search for available eTexts by clicking “Search for eTexts”.

  • Ordering

    Q: When does the eText ordering window open and close?

    A: The window opens as soon as each campus registrar’s office finalizes and publishes the schedule of classes, and the cutoff date is 60 days before the start of the term.

  • Assistance

    Q: How do faculty identify their departmental eText coordinator?

    A: Contact Mark Goodner, lead business analyst - IU eTexts, at etexthlp@iu.edu.

  • Enrollment/Registration

    Q: How do students know if a course will be using an eText?

    A: The live Schedule of Classes, and the registration system, will note that a class is using an eText instead of a traditional textbook. If an instructor adds an eText after student registration, their school/department will contact enrolled students.

  • Billing/Fees

    Q: How are students billed for eTexts? Which charges apply?

    A: The eText fees appear on a student’s bursar account. Students are billed directly (by the university, as opposed to the publisher), and two separate charges apply:

    1. An IU-negotiated licensing fee for the content itself (which goes to the publisher)

    2. A fixed license fee for the eReader platform (which goes to Courseload)

  • Features

    Q: What are some of the added benefits of eTexts (compared to traditional textbooks)?

    A: eTexts let students and faculty create highlights and annotations. Students can choose whether to share those annotations with their study group or professor. Faculty can have their annotations appear on all students' eTexts. (For more details, see this Knowledge Base article)

    To learn how to use this (and other) advanced functionality, watch video tutorials in the Training section of the eTexts website.

  • Devices

    Q: Which kinds of devices -- and how many devices -- can students use to access eTexts?

    A: Students can view eTexts on nearly any device with a web browser – and access eTexts on five devices total. Courseload Engage is compatible with a range of devices, including laptops, tablets, and smartphones. Courseload Engage also offers apps for offline reading.

  • Analytics

    Q: Can instructors see how their students are using eTexts?

    A: Yes, instructors have access to data on how students are using eTexts (e.g., how often students open, annotate, and highlight eTexts).

    For a video tutorial, go to the Faculty Tools area of Training.

  • Printing

    Q: Can students using eTexts get printed versions of the materials?

    A: Yes. Under the current agreements with publishers, students can print on demand to any printer or get a high quality, loose-leaf version shipped to them (for an additional cost).

  • Access

    Q: How long do students have access to eTexts?

    A: Students can access their materials for as long as they’re enrolled at IU – and they can print anything (including their notes) they want to hold onto after graduation.